Privacy Policy
Last Updated: 01/01/2026
At Abseil Solutions, we value the privacy and security of our customers and users. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, make a booking, or engage with our services.
1. Information We Collect
We collect personal information that is essential for providing our services and ensuring a smooth customer experience. The types of information we collect include:
- Personal Identification Information: Your name, email address, phone number, mailing address, and payment details when you make a service booking or inquiry.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, device type, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and track website analytics. You can control cookie settings through your browser.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide our services (e.g., high-rise window cleaning, rope access services).
- To process payments and manage your account.
- To send updates, offers, and promotions related to our services, only if you’ve opted in for communications.
- To improve our website and ensure it’s user-friendly and optimized for your needs.
- To comply with legal requirements and resolve any disputes.
3. How We Protect Your Information
We implement strict security measures to protect your personal information, including:
- Encryption of sensitive data during transmission (e.g., payment information).
- Regular audits to identify and mitigate potential security risks.
- Secure storage of personal information in compliance with industry standards.
However, no online service can guarantee 100% security. While we strive to protect your data, please be aware that risks exist with data transmission over the internet.
4. Sharing Your Information
We will not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist in operating our website, processing payments, and delivering services.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or address security issues.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Rights Regarding Your Information
You have the right to:
- Access and Update: Review and update the personal information we have on file.
- Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any promotional email.
- Request Deletion: Request the deletion of your personal data, subject to our legal obligations and business needs.
6. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. Cookies help us:
- Remember your preferences: So you don’t have to re-enter information.
- Analyze website traffic: Understand how visitors use our site to improve functionality.
You can control cookie preferences by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take appropriate steps to remove it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@abseilsolutions.ca
Phone: (902) 449-7580
Address: Robie St, Halifax, NS B3K 4M7
By using our services, you agree to the terms outlined in this Privacy Policy.